At Plumzy.shop, getting your items to your door safely and without delay is our top priority. We keep our shipping process simple, honest, and completely transparent so you always know what to expect.
Shipping Rates & Delivery Estimates
Special Offer: Enjoy 100% FREE worldwide delivery on all orders for a limited time!
| Destination | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| United States & United Kingdom | $0.00 | 4 - 11 business days |
| Selected Countries* | $0.00 | 5 - 13 business days |
| Rest of the World | $0.00 | 7 - 18 business days |
*Selected Countries Include: Australia, Canada, Czechia, Ireland, Germany, France, Italy, Belgium, Mexico, New Zealand, Romania, Switzerland, Finland, Greece, Hong Kong, China, Hungary, India, Japan, Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, Vietnam.
Our Late Delivery Guarantees
For USA, UK, and Selected Countries:
We always aim for timely delivery. If your order happens to arrive past the estimated delivery window, simply reach out to us at hello@plumzy.shop. As an apology for the delay, we will credit you $1 cashback along with a $5 discount coupon toward your next order.
In very rare situations (under 0.01% of all shipments) where unforeseen transit complications delay an order beyond 60 days, we will process a complete refund right away. If the delayed package eventually arrives at your address later on, it is 100% yours to keep for free!
For the Rest of the World (International):
For regions outside our "Selected Countries" list, standard delivery can sometimes take between 35 and 45 days depending on local mail carriers. Every international shipment includes end-to-end tracking. If transit takes longer than 100 days, we will happily provide a full refund or dispatch a new package with an alternate carrier—whatever you prefer. Just like our other policy, if your package turns up after the 100-day refund is completed, you may keep the items at no charge.
We are glad to provide free, tracked shipping so you can order with peace of mind without worrying about added freight costs.
Order Processing Time
Getting your items out fast helps ensure quick delivery. Our fulfillment team processes and prepares all orders within 1 to 3 business days. The moment your parcel is on its way, we will send an email with your official tracking number.
Taxes, Duties & Customs
We take care of all required import duties and customs fees for you. When checking out on Plumzy.shop, the price you pay is completely final—there are no surprise handling fees or import invoices upon arrival.
Returns & Replacements
We stand behind everything we deliver. If an item arrives broken, flawed, or different from what you ordered, please refer to our Refund Policy for clear steps on getting a replacement or refund promptly.
Mandatory Customs ID for Specific Countries
While Plumzy.shop delivers internationally, certain countries require a personal identification or tax number to clear packages through customs. If you are ordering from any of the destinations listed below, please remember to enter your required ID into the Notes Section during checkout.
Destinations Requiring Personal ID Details:
- Brazil: CPF (Individuals) or CNPJ (Businesses).
- Italy: Codice Fiscale (Tax Code).
- Spain: Número de Identificación Fiscal (NIF).
- China: National ID number.
- Russia: Passport number or Tax Identification Number.
- South Korea: Personal Customs Clearance Code (PCCC).
- Turkey: Turkish Identification Number (T.C. Kimlik No.).
- India: TAX ID or Personal ID required by select couriers.
Important Notice: Border control checks this identification number before clearing your parcel. It must match the recipient name on the order precisely. Missing or incorrect details can lead to packages being delayed or sent back by customs.
Need Help?
If you have any questions about an active order, tracking updates, or shipping coverage, our team is always ready to help. Reach out to us anytime at hello@plumzy.shop.
Thank you for shopping with Plumzy.shop. We are dedicated to delivering quality products directly to you with dependable service.